Refund / Return Policy

Jexparo

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@jexparo.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Jexparo is operated by Shenzhen Shangxing Import & Export Trading Co., Ltd.

Company Name: Shenzhen Shangxing Import & Export Trading Co., Ltd.

Address: Room 205, No. 48, Caowei 1st Lane, Caowei Community, Hangcheng Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China

Phone: +86 17865182663

Email: support@jexparo.com